All systems are operational.

System Health

- Host App
  
  ControlRoom dashboard shell and routing surface.
  
  Operational
  
  Last checked Not checked yet
  
  Active downtime None
  
  Last outage Not recorded
  
  Checks passing 0 / 0
- Sales
  
  ControlRoom Sales app and sales workflows.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Sales service
  
  HTTP 200 2ms
- Payments
  
  ControlRoom Payments app and payment workflows.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 2 / 2
  
  Payments service
  
  HTTP 200 3ms
  
  Billing service
  
  HTTP 200 1ms
- Orders
  
  ControlRoom Orders app and order-facing workflows.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Gateway API
  
  HTTP 200 106ms
- Inventory
  
  ControlRoom Inventory app and stock workflows.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Inventory service
  
  HTTP 200 2ms
- Customers
  
  ControlRoom Customers app and customer workflows.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Customer service
  
  HTTP 200 1ms
- Users
  
  ControlRoom Users app, identity, memberships, and policy.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 2 / 2
  
  Identity service
  
  HTTP 200 3ms
  
  Policy service
  
  HTTP 200 1ms
- Closure
  
  ControlRoom Closure app, day records, and syncsheet exports.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Closure service
  
  HTTP 200 1ms
- Trackboard
  
  ControlRoom live workforce map and location trails.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Fleet service
  
  HTTP 200 1ms
- GroundLink App
  
  Mobile field app access through the shared gateway.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Gateway API
  
  HTTP 200 55ms
- Authentication
  
  Login, token refresh, and user profile access.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage Not recorded
  
  Checks passing 1 / 1
  
  Identity service
  
  HTTP 200 1ms
- Sales
  
  Field sales and order capture workflows.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Sales service
  
  HTTP 200 2ms
- Payments
  
  Field collections and payment capture workflows.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Payments service
  
  HTTP 200 1ms
- Inventory
  
  Stock visibility and field inventory workflows.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Inventory service
  
  HTTP 200 1ms
- Customers
  
  Customer registry and field customer workflows.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Customer service
  
  HTTP 200 1ms
- Live Updates
  
  Realtime delivery for workforce-facing screens.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 1m 18s
  
  Checks passing 1 / 1
  
  Realtime fanout
  
  HTTP 200 117ms
- Gateway API
  
  Primary API entry point for ControlRoom and GroundLink.
  
  Operational
  
  Last checked 21 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Gateway API
  
  HTTP 200 37ms
- Identity
  
  Authentication, sessions, profiles, and token lifecycle.
  
  Operational
  
  Last checked 20 seconds ago
  
  Active downtime None
  
  Last outage Not recorded
  
  Checks passing 1 / 1
  
  Identity service
  
  HTTP 200 1ms
- Enterprise
  
  Company lifecycle, memberships, and enterprise metadata.
  
  Operational
  
  Last checked 20 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Enterprise service
  
  HTTP 200 2ms
- Policy
  
  RBAC, entitlements, and scope evaluation.
  
  Operational
  
  Last checked 20 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Policy service
  
  HTTP 200 2ms
- Billing
  
  Subscriptions, invoices, plan state, and billing sync.
  
  Operational
  
  Last checked 20 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Billing service
  
  HTTP 200 3ms
- Customer
  
  Shared customer registry and commerce timeline support.
  
  Operational
  
  Last checked 20 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Customer service
  
  HTTP 200 6ms
- Sales
  
  Sale creation, policy gating, and sales events.
  
  Operational
  
  Last checked 20 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Sales service
  
  HTTP 200 13ms
- Payments
  
  Payment capture, verification, and refund workflows.
  
  Operational
  
  Last checked 20 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Payments service
  
  HTTP 200 2ms
- Inventory
  
  Stock snapshots, movement ledger, and inventory policies.
  
  Operational
  
  Last checked 20 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Inventory service
  
  HTTP 200 1ms
- Closure
  
  Day-close aggregation, tax/collection totals, and record cache.
  
  Operational
  
  Last checked 20 seconds ago
  
  Active downtime None
  
  Last outage 16m 12s
  
  Checks passing 1 / 1
  
  Closure service
  
  HTTP 200 2ms
- Realtime Fanout
  
  Realtime edge for channel delivery.
  
  Operational
  
  Last checked 20 seconds ago
  
  Active downtime None
  
  Last outage 1m 11s
  
  Checks passing 1 / 1
  
  Realtime fanout
  
  HTTP 200 134ms

Past Incidents

—

No incidents reported.

ControlRoom degraded: Sales

2 weeks ago

Fixed

Affected Components: Sales

Fixed

2 weeks ago

Sales recovered. All configured checks are passing again.

Investigating

2 weeks ago

ControlRoom / Sales is reporting Major Outage.

Sales service: not responding

Reported

2 weeks ago

Sales recovered. All configured checks are passing again.

ControlRoom degraded: Payments

2 weeks ago

Fixed

Affected Components: Payments

Fixed

2 weeks ago

Payments recovered. All configured checks are passing again.

Investigating

2 weeks ago

ControlRoom / Payments is reporting Major Outage.

Payments service: not responding
Billing service: not responding

Reported

2 weeks ago

Payments recovered. All configured checks are passing again.

ControlRoom degraded: Orders

2 weeks ago

Fixed

Affected Components: Orders

Fixed

2 weeks ago

Orders recovered. All configured checks are passing again.

Investigating

2 weeks ago

ControlRoom / Orders is reporting Major Outage.

Gateway API: returned HTTP 503

Reported

2 weeks ago

Orders recovered. All configured checks are passing again.

ControlRoom degraded: Inventory

2 weeks ago

Fixed

Affected Components: Inventory

Fixed

2 weeks ago

Inventory recovered. All configured checks are passing again.

Investigating

2 weeks ago

ControlRoom / Inventory is reporting Major Outage.

Inventory service: not responding

Reported

2 weeks ago

Inventory recovered. All configured checks are passing again.

ControlRoom degraded: Customers

2 weeks ago

Fixed

Affected Components: Customers

Fixed

2 weeks ago

Customers recovered. All configured checks are passing again.

Investigating

2 weeks ago

ControlRoom / Customers is reporting Major Outage.

Customer service: not responding

Reported

2 weeks ago

Customers recovered. All configured checks are passing again.

ControlRoom degraded: Users

2 weeks ago

Fixed

Affected Components: Users

Fixed

2 weeks ago

Users recovered. All configured checks are passing again.

Identified

2 weeks ago

ControlRoom / Users is reporting Partial Outage.

Policy service: not responding

Reported

2 weeks ago

Users recovered. All configured checks are passing again.

ControlRoom degraded: Closure

2 weeks ago

Fixed

Affected Components: Closure

Fixed

2 weeks ago

Closure recovered. All configured checks are passing again.

Investigating

2 weeks ago

ControlRoom / Closure is reporting Major Outage.

Closure service: not responding

Reported

2 weeks ago

Closure recovered. All configured checks are passing again.

ControlRoom degraded: Trackboard

2 weeks ago

Fixed

Affected Components: Trackboard

Fixed

2 weeks ago

Trackboard recovered. All configured checks are passing again.

Investigating

2 weeks ago

ControlRoom / Trackboard is reporting Major Outage.

Fleet service: not responding

Reported

2 weeks ago

Trackboard recovered. All configured checks are passing again.

GroundLink degraded: GroundLink App

2 weeks ago

Fixed

Affected Components: GroundLink App

Fixed

2 weeks ago

GroundLink App recovered. All configured checks are passing again.

Investigating

2 weeks ago

GroundLink / GroundLink App is reporting Major Outage.

Gateway API: returned HTTP 503

Reported

2 weeks ago

GroundLink App recovered. All configured checks are passing again.

GroundLink degraded: Sales

2 weeks ago

Fixed

Affected Components: Sales

Fixed

2 weeks ago

Sales recovered. All configured checks are passing again.

Investigating

2 weeks ago

GroundLink / Sales is reporting Major Outage.

Sales service: not responding

Reported

2 weeks ago

Sales recovered. All configured checks are passing again.

GroundLink degraded: Payments

2 weeks ago

Fixed

Affected Components: Payments

Fixed

2 weeks ago

Payments recovered. All configured checks are passing again.

Investigating

2 weeks ago

GroundLink / Payments is reporting Major Outage.

Payments service: not responding

Reported

2 weeks ago

Payments recovered. All configured checks are passing again.

GroundLink degraded: Inventory

2 weeks ago

Fixed

Affected Components: Inventory

Fixed

2 weeks ago

Inventory recovered. All configured checks are passing again.

Investigating

2 weeks ago

GroundLink / Inventory is reporting Major Outage.

Inventory service: not responding

Reported

2 weeks ago

Inventory recovered. All configured checks are passing again.

GroundLink degraded: Customers

2 weeks ago

Fixed

Affected Components: Customers

Fixed

2 weeks ago

Customers recovered. All configured checks are passing again.

Investigating

2 weeks ago

GroundLink / Customers is reporting Major Outage.

Customer service: not responding

Reported

2 weeks ago

Customers recovered. All configured checks are passing again.

ZaqEcosystem degraded: Gateway API

2 weeks ago

Fixed

Affected Components: Gateway API

Fixed

2 weeks ago

Gateway API recovered. All configured checks are passing again.

Investigating

2 weeks ago

ZaqEcosystem / Gateway API is reporting Major Outage.

Gateway API: returned HTTP 503

Reported

2 weeks ago

Gateway API recovered. All configured checks are passing again.

ZaqEcosystem degraded: Enterprise

2 weeks ago

Fixed

Affected Components: Enterprise

Fixed

2 weeks ago

Enterprise recovered. All configured checks are passing again.

Investigating

2 weeks ago

ZaqEcosystem / Enterprise is reporting Major Outage.

Enterprise service: not responding

Reported

2 weeks ago

Enterprise recovered. All configured checks are passing again.

ZaqEcosystem degraded: Policy

2 weeks ago

Fixed

Affected Components: Policy

Fixed

2 weeks ago

Policy recovered. All configured checks are passing again.

Investigating

2 weeks ago

ZaqEcosystem / Policy is reporting Major Outage.

Policy service: not responding

Reported

2 weeks ago

Policy recovered. All configured checks are passing again.

ZaqEcosystem degraded: Billing

2 weeks ago

Fixed

Affected Components: Billing

Fixed

2 weeks ago

Billing recovered. All configured checks are passing again.

Investigating

2 weeks ago

ZaqEcosystem / Billing is reporting Major Outage.

Billing service: not responding

Reported

2 weeks ago

Billing recovered. All configured checks are passing again.

ZaqEcosystem degraded: Customer

2 weeks ago

Fixed

Affected Components: Customer

Fixed

2 weeks ago

Customer recovered. All configured checks are passing again.

Investigating

2 weeks ago

ZaqEcosystem / Customer is reporting Major Outage.

Customer service: not responding

Reported

2 weeks ago

Customer recovered. All configured checks are passing again.

ZaqEcosystem degraded: Sales

2 weeks ago

Fixed

Affected Components: Sales

Fixed

2 weeks ago

Sales recovered. All configured checks are passing again.

Investigating

2 weeks ago

ZaqEcosystem / Sales is reporting Major Outage.

Sales service: not responding

Reported

2 weeks ago

Sales recovered. All configured checks are passing again.

ZaqEcosystem degraded: Payments

2 weeks ago

Fixed

Affected Components: Payments

Fixed

2 weeks ago

Payments recovered. All configured checks are passing again.

Investigating

2 weeks ago

ZaqEcosystem / Payments is reporting Major Outage.

Payments service: not responding

Reported

2 weeks ago

Payments recovered. All configured checks are passing again.

ZaqEcosystem degraded: Inventory

2 weeks ago

Fixed

Affected Components: Inventory

Fixed

2 weeks ago

Inventory recovered. All configured checks are passing again.

Investigating

2 weeks ago

ZaqEcosystem / Inventory is reporting Major Outage.

Inventory service: not responding

Reported

2 weeks ago

Inventory recovered. All configured checks are passing again.

ZaqEcosystem degraded: Closure

2 weeks ago

Fixed

Affected Components: Closure

Fixed

2 weeks ago

Closure recovered. All configured checks are passing again.

Investigating

2 weeks ago

ZaqEcosystem / Closure is reporting Major Outage.

Closure service: not responding

Reported

2 weeks ago

Closure recovered. All configured checks are passing again.

No incidents reported.

Previous Today Next

System Health

ControlRoom

Host App

Sales

Payments

Orders

Inventory

Customers

Users

Closure

Trackboard

GroundLink

GroundLink App

Authentication

Sales

Payments

Inventory

Customers

Live Updates

ZaqEcosystem

Gateway API

Identity

Enterprise

Policy

Billing

Customer

Sales

Payments

Inventory

Closure

Realtime Fanout

Past Incidents

Fixed

Investigating

Reported

Fixed

Investigating

Reported

Fixed

Investigating

Reported

Fixed

Investigating

Reported

Fixed

Investigating

Reported

Fixed

Identified

Reported

Fixed

Investigating

Reported

Fixed

Investigating

Reported

Fixed

Investigating

Reported

Fixed

Investigating

Reported

Fixed

Investigating

Reported

Fixed

Investigating

Reported

Fixed

Investigating

Reported

Fixed

Investigating

Reported

Fixed

Investigating

Reported

Fixed

Investigating

Reported